Bestimmungen des Online-Shops

In den Vorschriften verwendete Begriffe und Definitionen

Store – online store operating at olmaxmotors.pl
Customer (Buyer) – a natural person, a legal person or an organizational unit without legal personality, but which can acquire rights and incur liabilities on its own behalf, making purchases in the Store.
Product (Goods) – a movable item available in the Store, which may be the subject of a sales contract concluded between the Seller and the Customer.
Consumer – a natural person who enters into a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.
Service Recipient – ​​an Internet user using the electronic service available in the Store.
Receipt of the ordered Product – means taking possession of the ordered product by the Customer or a third party indicated by the Customer other than the carrier;
Working day – every day of the week, excluding Saturdays and public holidays in accordance with the Act of January 18, 1951 on non-working days (Journal of Laws of 1951, No. 4, item 28).
Regulations – these regulations
§ 1. General provisions
1.1 The store is run and administered by the Seller: Łukasz Werner, ul. Podgórna 2A,
83-207 Kokoszkowy, POLAND, NIP 5922261958, REGON: 222080151
Phone: +48 888 993 938, e-mail: olmaxmotors@wp.pl

1.2 These regulations define the conditions of sale and electronic provision of services by the Seller via the Store.

1.3 Contact with the Store is possible via the e-mail address olmaxmotors@wp.pl

1.4 If the Customer knows how to place an order, he or she can contact the Store, which will be happy to provide the necessary information to solve the problem.

1.5 The technical requirements necessary for cooperation with the IT system used by the Seller/Service Provider are as follows: connection to the Internet, a properly installed web browser that supports JavaScript and cookies, and a working e-mail box.

§ 2. Orders
2.1 Information about Products posted on the Store’s website constitutes an invitation to conclude contracts (in accordance with the provisions of Article 71 of the Civil Code).

2.2 By placing an order via the Store’s website, the Customer submits an offer to purchase a specific Product to the Seller.

2.3 Orders are accepted by the Store 24 hours a day, 7 days a week.

2.4 Placing an order should be understood as completing and sending the “order form” available in the Store, taking into account the selection of: quantity and specification of Products, method and address of delivery and payment method. When placing an order, the Customer should provide the personal data necessary to complete the order in the form.

2.5 The personal data referred to in the previous paragraph, the provision of which is voluntary, but necessary to complete the order, is as follows: name, surname, postal code, city, address (street and house/apartment number), mobile phone number and e-mail address -mail.

2.6 The confirmation of order acceptance sent by the Store to the e-mail address provided by the Customer constitutes the Seller’s declaration of acceptance of the Customer’s offer, resulting in the conclusion of a sales contract between the Customer and the Seller.

2.7 Orders placed on Saturdays, Sundays and holidays are processed on the first following business day.

2.8 The prepared order is usually shipped within the time indicated on the product card. Delivery time is approximate.

2.9 The Seller undertakes to deliver products free from defects.

§ 3. Prices and payment terms
3.1 All prices given in the Store are gross prices (including VAT) expressed in EURO currency. These prices do not include delivery costs.

3.2 A receipt or invoice is issued for each product sold – if the Customer clearly indicates the desire to receive an invoice.

3.3 Shipping costs are added to each order and are covered by the Customer. The cost of shipping products depends on the selected payment method, the value of the entire order and the delivery method and is provided in the order summary displayed on the Store’s subpages when the Customer places an order (before concluding a sales contract).

3.4 The following payment methods are possible:

Regular transfer – a form of payment for customers who prefer to log in to an online bank or visit a bank branch on their own. After placing the order, the Customer receives a bank account number via e-mail to which the appropriate amount should be transferred. The execution of the order begins after the payment is received into the Store’s bank account.

PayPal (Visa, Mastercard) – Payments are usually posted within a few minutes. The order processing time is counted from the moment of obtaining positive payment authorization.

3.5 Information containing the total value of the order (including shipping costs) is made available before confirming the order using the “Order and pay” button and also sent in the order confirmation by e-mail to the address provided by the Customer.

3.6 The Customer is obliged to pay the fee for the order placed in the Store, including delivery costs, within 5 days from the date of placing the order. It is possible to extend the payment deadline by informing the Store in advance.

§ 4. Delivery
4.1 The ordered Products are delivered, depending on the Customer’s choice, via specialized postal operators or courier companies.

4.2 The Store will inform the Customer about sending the products by e-mail.

4.3 The contract concluded between the Customer and the Store regarding the purchase of a given Product is timely and lasts for the period of order execution depending on the selected shipping method specified in the Shipping tab.

4.4 Until the Customer receives the Product, the Store is responsible for the risk of accidental loss or damage to the product, unless the Customer has chosen a different form of delivery than the delivery methods proposed by the Store.

4.5 The delivery date of the shipment by the carrier each time depends on the selected type of delivery and results from the terms and conditions of transport services used by postal operators or courier companies.

§ 5. The right to withdraw from the contract without giving a reason

5.1 In accordance with applicable law, within 14 days of receiving the ordered Product, the Customer who is a Consumer has the right to withdraw from the contract without giving a reason.

5.2 The Consumer is obliged to submit the declaration of withdrawal to the Seller either electronically (by sending an e-mail with the declaration to the address indicated in § 1 section 1.3) or by sending a written declaration on a paper medium by traditional mail to the address indicated in § 1 section 1.1 address of the Seller’s registered office.

5.3 The Customer should send the returned product to the Seller at the registered office address indicated in § 1 section 1.1 at his own expense, because in accordance with applicable regulations, the Consumer bears the direct costs of returning the item. The deadline for returning is 14 days from the date of submitting the declaration of withdrawal from the contract.

5.4 Returned products must be accompanied by the original proof of purchase (receipt or invoice), which will make it easier for the Store to record the return.

5.5 The returned product should be in intact condition, should not bear any traces of use and should be in the manufacturer’s original packaging, these are the conditions necessary to accept the return.

5.6 If the Consumer withdraws from the contract, the Seller returns to him, within 14 days from the date of withdrawal from the contract, all payments received from him for the purchase (including the costs of delivering the goods), with the exception of additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest usual method. delivery available in the Store. However, the Seller may withhold the refund until he receives the product back or until the Consumer provides proof of its return, depending on which event occurs first.

5.7 The Seller refunds the payment using the same payment method used by the consumer, unless the consumer has expressly agreed to a different method of return that does not involve any costs for him.

§ 6. Product complaints
6.1 The Seller is liable to the Customer who is a Consumer for physical and legal defects of the sold product (warranty).

6.2 Complaints under the warranty may be submitted by the Consumer in writing to the Store’s address indicated in § 1 section 1.1 or by e-mail to the e-mail address indicated in § 1 section 1.3

6.3 The Seller will respond to the Consumer’s complaint requests immediately, but no later than within 14 days from the date of filing the complaint by the Consumer.
6.4 The complained product should be sent back to the address indicated in §1 section. 1.1 address of the Seller’s registered office.

6.5 The Seller kindly asks the Consumer, unless it is inconvenient for him, to attach a receipt or a VAT invoice to the complained product, as this may contribute to faster consideration of the complaint.

§ 7. Services provided electronically

7.1 The services provided by the Service Provider electronically are free of charge. The sale of Goods is not a service provided electronically.

7.2 The services provided by the Service Provider electronically include:

providing Internet users with access to product descriptions (including product photos);
providing an order form to an Internet user via the Store’s website;
7.3 The Service Recipient may at any time terminate the provision of the services by the Service Provider referred to in the previous paragraph, sections a and b, by leaving the Store’s website.

7.4 The Service Recipient may at any time terminate the provision of services by the Service Provider referred to in section 7.2 section c of this paragraph, by deleting your Account from the Store by sending an appropriate e-mail to the Store’s address indicated in § 1 section 1.3.

7.5 The Service Provider will respond to a complaint regarding a service provided electronically within 14 days from the date of its receipt.

§ 8. Copyrights
8.1 The online store, and in particular the texts, photos and graphics contained in the store, are the exclusive property of the Seller.

8.2 The Seller has full economic copyright and full personal copyright to all works available on the Store’s website. In particular, he has the exclusive right to supervise the use of works available on the Store’s website and to derive material benefits from their dissemination, in accordance with the Act of February 4, 1994 on copyright and related rights (Journal of Laws of 2006). No. 90, item 631, as amended).

§9. Personal data protection
9.1 The administrator of personal data of Customers and Service Recipients is the Seller (Service Provider).

9.2 Personal data of Customers and Service Recipients are protected in accordance with the Act of August 29, 1997 on the protection of personal data (Journal of Laws No. 101 of 2002, item 926, as amended) in a way that prevents access to them by third parties, processing them in violation of the law and their change, loss, violation or destruction. The Administrator secures Customers’ personal data in accordance with the provisions of the Regulation of the Minister of Internal Affairs and Administration of April 29, 2004 on the documentation of the processing of personal data and the technical and organizational conditions to be met by devices and IT systems used for the processing of personal data (Journal of Laws of 2004, No. 100, item 1024).

9.3 Personal data of Customers and Service Recipients are processed by the Administrator in order to provide services provided electronically, implement sales contracts concluded via the Store, issue invoices to Customers and conduct financial reporting.

9.4 Customers and Service Recipients have the right to access and correct their personal data. For this purpose, please send an e-mail to the Administrator to the Store’s address indicated in § 1 section 1.3 (in the case of an unregistered user) or log in to your account in the Store (in the case of a registered user).

9.5 Customers and Service Recipients have the right to request the deletion of their personal data. For this purpose, please send an e-mail to the Administrator to the Store’s address indicated in § 1 section 1.3.

9.6 If the User of the Store’s website consents, the Administrator uses session, functional and statistical cookies. These files are used solely to adapt the Store’s website to the User’s needs.

9.7 The user has the option of disabling the option of storing cookies in the web browser. Disabling the option of storing cookies results in the loss of functionality of the Store, and in particular makes it impossible to place an order using the website order form.

§ 10. Final provisions
10.1 The court competent to resolve disputes between the Seller (Service Provider) and Customers and Service Recipients is the common court competent in accordance with generally applicable provisions of law.

10.2 The Customer who is a Consumer has the opportunity to use out-of-court methods of dealing with complaints and pursuing claims, available by submitting to the Provincial Trade Inspector an application to initiate mediation proceedings or an application for consideration of the case by the Permanent Consumer Arbitration Court (however, in accordance with the provisions of the Act of December 15, 2000 on the Trade Inspection, the Seller may refuse to participate in mediation proceedings or not agree to the consideration of the case by the Permanent Consumer Arbitration Court).

10.3 Detailed information on how to access the dispute resolution modes and procedures mentioned in the previous paragraph can be found, among others, on the website of the Office of Competition and Consumer Protection at www.uokik.gov.pl in the “Consumer dispute resolution” tab.

10.4 In matters not regulated in these regulations, generally applicable provisions of law shall apply, in particular the provisions of the Civil Code.

10.5 The provisions of the Regulations do not exclude or limit any rights of Users (including Customers) who are Consumers within the meaning of the provisions of the Civil Code, which they are entitled to under generally applicable provisions of Polish law. In the event of any conflict between the provisions of the Regulations and these provisions, the generally applicable provisions of Polish law shall always prevail.

10.6 The content of these Regulations may be changed only after informing the Users about the changes introduced no later than 7 days before their entry into force. Orders placed before the changes come into force will be processed according to the text of the Regulations before the changes came into force. If the User does not agree to the content of the changes introduced, he or she may delete his or her account from the Store.

10.7 These Regulations may be reproduced, recorded and obtained free of charge by visiting the subpage https://olmaxmotors.pl/regulations-of-the-online-store/ and printing or saving the HTML file with the Regulations on your computer’s hard drive.

10.8 These regulations are valid from 1/04/2024